JD Softtech Inc., through Weam is committed to ensure mutual transparency and professional collaboration. Please read our refund and cancellation terms carefully before subscribing to our services.
- Refund Policy
We offer a satisfaction guarantee for new clients to ensure our services meet your expectations.- 14-Day Money-Back Guarantee: We offer a full 14-day money-back guarantee on all new subscriptions. If you are not satisfied with our services within the first 14 days of your initial subscription, you may request a full refund .
- After 14 Days: After the initial 14-day period, we do not issue partial refunds for unused time within an active billing period .
- Cancellation Policy
You retain full control over your subscription and may discontinue services at any time.- How to Cancel: You may pause or cancel any active plan directly via the client portal .
- Timing: Cancellations must be made before the next renewal date to avoid being charged for the subsequent billing cycle .
- Data & Deliverables: Upon cancellation, you retain full ownership of your data and deliverables. JD Softtech Inc. will delete its internal copies of your data within 30 days of cancellation .
- Payment Terms
By subscribing to our services, you agree to the following payment terms:- Billing Cycle: Subscription fees are billed monthly in advance, based on your selected plan .
- Automatic Processing: Payments are processed automatically using the authorized payment method you have on file .
- Currency & Taxes: All fees are quoted in USD and exclude applicable taxes .
- Late Payments: Failure to remit payment within 7 days of the due date may result in the immediate suspension of services until payment is received .
- Contact Us
If you have any questions regarding this policy or need assistance with a cancellation, please contact us at:
Email: hello@weam.ai